I have met many small minority business owners over the years and I always ask if they have a website. Too many times I’ve heard “NO” as the answer to this question. My response is always “You are handing the competition your money on a platter”.
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No matter how you feel about it, the web has reached the point of no return for small businesses. If you are a small business owner and you are not on the web, then unfortunately you are likely to be losing sales to competitors who do have a web presence.